Punjagutta police station in Hyderabad to launch as India's first AI-powered facility

Punjagutta police station in Hyderabad is set to become India's first artificial intelligence-powered police station when its upgraded systems officially launch under a pilot project in December.

Telangana Director General of Police CV Anand is scheduled to inaugurate the modernized facility next month. On Wednesday, Hyderabad Police Commissioner VC Sajjanar inspected the station to review the technical infrastructure and observe how the technology interacts with public visitors.

The initiative represents a major step forward in India's ongoing efforts to modernize public safety infrastructure through technology. By embedding artificial intelligence into routine operations, the station aims to reduce administrative delays and improve public accessibility.

How AI automation will work at Punjagutta police station

Visitors entering the station reception are greeted by a specialized kiosk named SETUtu. The system allows citizens to submit grievances in nearly 10 languages. Once submitted, the integrated AI translates the complaint into the local official language and immediately routes it to the relevant officers.

Beyond citizen interface, the platform takes over labor-intensive documentation tasks across the investigative lifecycle.

Following directives from the state police leadership, the pilot deployment will evaluate the platform's reliability before potential expansion across other police stations in Telangana. The technology initiative highlights how public sector institutions in India are deploying next-generation digital tools to make public delivery systems faster, more transparent, and more efficient.